We care about your privacy:
We will never rent, trade or sell your email address to anyone.
We will never publicly display your email address or other personal details that identify you.
The Australian Privacy Principles
We will treat all personal information in accordance with any and all obligations that are binding upon us under the Privacy Act 1988 (Cth) (“Privacy Act”). The Privacy Act lays down 13 key principles in relation to the collection and treatment of personal information, which are called the “Australian Privacy Principles” (“APPs”).
Where applicable, we will also adhere to the requirements of the EU General Data Protection Regulation (“GDPR”).
This policy aims to provide you with information to understand how We collect, use, store and disclose your Personal Information in accordance with the APPs and the GDPR. This policy applies where we are a ‘data controller’ in relation to your Personal Information (as defined below). That is, where we are in control of the purposes and methods of processing your Personal Information.
Our legal basis for the collection, storage, use and disclosure of your Personal Information arises from your consent to this policy and the protection of our legitimate interests, including the delivery and improvement of our Services (as defined below).
What is "personal information"?
Personal information held by us may include your:
This policy also adopts the definition of ‘Personal Information’ as stated in the Privacy Act.
How we may collect your personal information
At This Site, we only collect Personal Information that is necessary for us to conduct our business as a branding and packaging design agency (the Services).
Information that you provide to us
We may collect Personal Information that you provide to us about yourself when you:
If at any time you supply Personal Information to Us about any person other than yourself, you represent and We accept that information on the basis that you are authorised to do so, and that the relevant person has consented to the disclosure to Us.
This privacy statement only covers the collection of Personal Information by This Site only and does not cover the collection of Personal Information from other third parties you access via a hyperlink or otherwise on This Site, whether or not affiliated with Us.
This Site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. The Company collects and manages IP addresses as part of the service of providing internet session management and for security purposes. The Company may also collect and use web log, computer, and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, This Site.
This Site uses "cookies" to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used at This Site: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the "Cookies" folder on your computer, remains in that folder after you close your browser and may be used by your browser on subsequent visits to this site. A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer. Cookies cannot be used to run programs. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. The Company extends the same privacy protection to your Personal Information, whether gathered via cookies or from other sources.
You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of This Site.
Many of these cookies are removed or cleared when you log out, but some may remain so that your preferences are remembered for future sessions.
In some cases, third parties may place cookies through This Site. For example:
How We may use your Personal Information
Your Personal Information may be used in order to:
and for any other purpose reasonably considered necessary or desirable by the Company in relation to the operation of our business.
Any communication with Us (regardless of mode) is recorded and stored to assist with the operational purposes set out above.
From time to time, We may email our customers with news, information and offers relating to our own services or those of selected partners. Your Personal Information may also be collected so that the Company can promote and market products and services to you. This is to keep you informed of products, services and special offers we believe you will find valuable and may continue after you cease acquiring products and services from Us. If you would prefer not to receive promotional or other material from Us, please let Us know and we will respect your request. You can contact Us to unsubscribe from such communications at any time if you choose.
When We may disclose your Personal Information
For the purposes set out above, the Company may disclose your Personal Information to organisations outside the Company. Your Personal Information may be disclosed to these organisations only in relation to This site, and the Company takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your Personal Information. These organisations may carry out or provide:
In addition, We may disclose your Personal Information to:
Contacting Us about privacy
If you would like more information about the way We manage Personal Information that we hold about you, or are concerned that we may have breached your privacy, please contact Us by email or by post.
Access to your Personal Information
In most cases, you may have access to Personal Information that we hold about you. We will handle requests for access to your Personal Information in accordance with the APPs . All requests for access to your Personal Information must be directed to the Privacy Officer by email or by writing to us at our postal address. We will deal with all requests for access to Personal Information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by Us in order to retrieve your information, but in no case will We charge you a fee for your application for access.
In some cases, We may refuse to give you access to Personal Information that We hold about you. This may include circumstances where giving you access would:
We may also refuse access where the Personal Information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings.
If We refuse to give you access, We will provide you with reasons for our refusal.
Correcting your Personal Information
We will amend any Personal Information about you that is held by Us and that is inaccurate, incomplete or out of date if you request Us to do so. If we disagree with your view about the accuracy, completeness or currency of a record of your Personal Information that is held by Us, and you ask Us to associate with that record a statement that you have a contrary view, We will take reasonable steps to do so.
Storage and security of your Personal Information
We are committed to maintaining the confidentiality of the information that you provide Us and We will take all reasonable precautions to protect your Personal Information from unauthorised use or alteration. In our business, Personal Information may be stored both electronically (on our computer systems and with our website hosting provider) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all of our electronic information. Likewise, we take all reasonable measures to ensure the security of hard-copy information.
You can set preferences for how Google advertises to you using the Google Ads Settings page (https://www.google.com/settings/ads). Facebook has enabled an AdChoices link that enables you to opt out of targeted advertising.
Jurisdiction and Cross-Border Transfers
Due to the nature of the Services provided, your Personal Information may be stored and processed in any country where We have operations or where We engage service providers, and We may transfer your Personal Information to countries outside of your country of residence.
These countries may have different privacy and data protection rules to those of Australia and/or your country. However, We will endeavour to ensure that any such transfers comply with applicable laws and that your Personal Information remains protected.
In some circumstances, courts, law enforcement agencies, regulatory agencies, or other official authorities in those countries may be entitled to access your Personal Information.
Considerations When You Send Information to Us
While We do all We reasonably can to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure, including investing in security software, no data transfer over the internet is 100% secure.
The open nature of the internet is such that information exchanged via the internet may be accessed and used by people other than those for whom the data is intended. If you send Us any information, including (without limitation) Personal Information, it is sent at your own risk.
If you provide Personal Information to us electronically, there are steps you can take to help maintain the information’s privacy. These include:
You are responsible for all actions taken using your username, email or password. If at any time you believe your username or password has been compromised, you should immediately contact us and also change your password.
You should also contact us immediately if you believe:
If you require any further information about the Privacy Act and the APPs, you can visit the Federal Privacy Commissioner’s website (see www.privacy.gov.au).
Level 2, 113 Reservoir Street, Surry Hills NSW 2010
More information about your rights and our obligations in respect to privacy and information on making a privacy complaint are available from the Office of the Australian Information Commissioner by:
GPO Box 5218, Sydney NSW 2001
How to reach Us
+61 2 9280 2007
Where We are
Level 2 / 113 Reservoir St
Surry Hills NSW 2010